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Due to scheduled maintenance, some online service request forms and My Account will be unavailable starting at 10 p.m. on Wednesday, August 12 and continuing overnight. Service requests cannot be submitted by phone or online during this time. Contact 311 by phone or on social media for urgent matters only. MyUtility will remain available.

Due to scheduled maintenance, some online service request forms and My Account will be unavailable starting at 10 p.m. on Wednesday, August 12 and continuing overnight. Service requests cannot be submitted by phone or online during this time. Contact 311 by phone or on social media for urgent matters only. MyUtility will remain available.

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Chief Administrative Office

Vision, mission & values

An organization’s vision represents its overarching goal; its mission represents its reason for being; and its values represent the organization’s core beliefs that guide its work and actions.

The vision, mission, and values for the City of Winnipeg’s public service are:

Vision

A vibrant, healthy, and inclusive city for all City of Winnipeg employees, its residents, and visitors.

Mission

Achieve effective and efficient service delivery through a collaborative, engaged, and value-driven workforce & organizational culture.

Values

  • Diversity - in who we are & representative of our community
  • Respect – for each individual person
  • Accountability – as stewards of public assets and the work we do
  • Trust – with elected officials and the residents we serve
  • Transparency – in all we do
Last update: May 7, 2024

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This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.