Extreme cold weather conditions in effect: get safety tips and find resources

The Annual Winter Route Parking Ban is in effect

  Extreme cold weather conditions in effect: get safety tips and find resources

The Annual Winter Route Parking Ban is in effect

Frozen pipe statistics - winter 2023/24

Date Location of frozen water infrastructure Maximum frost
depth 3		 Average response time - City forces 4
City's
portion
of the pipe		 Property
owner's
pipe		 Internal
plumbing 1 		Other 2
As of
Apr 26		 4 13 40 0 - Same day
As of
Apr 19		 4 13 40 0 - Same day
As of
Apr 12		 4 13 40 0 - Same day
As of
Apr 5		 4 13 40 0 - Same day
As of
Mar 29		 4 13 40 0 - Same day
As of
Mar 22		 4 13 40 0 - Same day
As of
Mar 15		 4 13 40 0 - Same day
As of
Mar 8		 4 12 40 0 - Same day
As of
Mar 1		 4 12 40 0 - Same day
As of
Feb 23		 4 12 38 0 - Same day
As of
Feb 16		 4 10 38 0 - Same day
As of
Feb 9		 4 10 38 0 - Same day
As of
Feb 2		 4 10 38 0 - Same day
As of
Jan 26		 4 10 38 0 - Same day
As of
Jan 19		 1 6 36 0 - Same day
As of
Jan 12		 0 1 3 0 - Same day
As of
Jan 5		 0 1 3 0 - Same day

Report date: April 26, 2024

1 Full details on measures that residents can take to prevent internal plumbing from freezing are at Preventing Frozen Water Pipes

2 There may be some properties where it is difficult to determine the exact location of the freeze/cause of no water, the cause is under investigation, or the cause was atypical (e.g., an exposed portion of the pipe during an excavation).

3 This number is determined based on the best available information (e.g., water and sewer excavations). Frost depth is highly variable across the city, often differing from street to street. Some of the factors known to affect frost penetration are snow depth and density, ground cover (e.g., vegetation, concrete), proximity of adjacent infrastructure (e.g., catch basin), atmospheric pressure, exposure to sunshine, initial soil temperature, moisture content of the soil, soil type, and organic matter contained in the soil.

4 For assistance with thawing frozen internal plumbing, property owners must contact a plumber. City thawing service is not available.

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