Due to scheduled maintenance, some online service request forms and My Account will be unavailable starting at 10 p.m. on Wednesday, August 12 and continuing overnight. Service requests cannot be submitted by phone or online during this time. Contact 311 by phone or on social media for urgent matters only. MyUtility will remain available.

Due to scheduled maintenance, some online service request forms and My Account will be unavailable starting at 10 p.m. on Wednesday, August 12 and continuing overnight. Service requests cannot be submitted by phone or online during this time. Contact 311 by phone or on social media for urgent matters only. MyUtility will remain available.

Customer Service & Communications

The Customer Service & Communications Department provides leadership and support to City departments, agencies, and service areas in communicating with media and the public. The department oversees Corporate Communications, the Office of Public Engagement, French Language Services, Marketing & Branding, and 311, as well as managing the City’s online and social media presence.

Newsroom

See the latest news from the City

Public engagement

View current and upcoming public engagement opportunities for City projects

Contact 311

Contact 311 for information on City services or to submit a service request

French language services

Information on the delivery of City services in both official languages

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Information collected will be used to improve our website. Do not use this form to submit a request for service or information because it will not be forwarded to departments for response. To submit a request for service or information, contact 311.

This form is not intended to collect personal information; however, any personal information you choose to include in your comments is collected by the City of Winnipeg under the authority of section 36(1)(b) of the Freedom of Information and Protection of Privacy Act for the purpose of improving our website and will not be used or disclosed for any other purposes, except as authorized by law. Contact the Corporate Access and Privacy Officer by mail (City Clerk’s Department, Susan A. Thompson Building, 510 Main Street, Winnipeg MB, R3B 1B9) or by telephone (311) if you have any questions about the collection of this information.

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Les renseignements recueillis serviront à l’amélioration de notre site Web. Prière de ne pas se servir de ce formulaire pour soumettre une demande de service ou de renseignements, car la demande ne sera pas transmise au service en question. Pour soumettre une demande de service ou de renseignements, veuillez communiquer avec le 311.

Le présent formulaire ne vise pas à recueillir des renseignements personnels. Cependant, les renseignements personnels que vous choisissez d’inclure dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer son site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée de la Ville par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone au 311 si vous avez des questions sur la collecte de ces renseignements.