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Sidewalk priority & map
Sidewalks are classified in four categories for the purpose of snow clearing
- Priority 1 (P1)
- Priority 2 (P2)
- Priority 3 (P3)
- Priority 3 Enhanced (P3 Enhanced)
- Learn more about level of service for streets
- Learn more about level of service for the priority active transportation routes
Sidewalk priority map
The following map outlines snow clearing priorities for the sidewalk network. Enter an address to view a specific location.
Street priorities & definitions

Priority 1
Major regional roads, as well as adjacent sidewalks and active transportation pathways. P1 streets are designated winter routes and have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.

Priority 2 Active transportation
P2 streets and sidewalks that have been identified as priority active transportation routes. Many P2AT streets are designated winter routes and have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.
Priority 3 Active transportation
P3 streets and sidewalks identified as priority active transportation routes.
Priority 2
Non-regional bus routes and collector streets, as well as adjacent sidewalks, P2 active transportation pathways, and P3 Enhanced sidewalks. Many P2 streets are designated winter routes and have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.
Priority 3
Residential streets, as well as adjacent sidewalks and P3 active transportation pathways. Parking restrictions are in place when a Residential Parking Ban is declared.What happens when we call a …




Priority 1 plow
- Streets are fully plowed within 36 hours of > 3 cm accumulation.
- Sidewalks and active transportation paths are plowed within 36 hours of > 5 cm accumulation.
- Streets are salted and sanded as needed.
- Designated winter routes have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.

Priority 2 active transportation
- One driving lane is cleared within 36 hours of > 3 cm accumulation; streets are fully plowed after > 5cm. Streets are sanded as needed.
- Sidewalks and active transportation paths are plowed within 36 hours of > 5 cm accumulation.
- Designated winter routes have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.

Priority 3 active transportation
- One driving lane is cleared within 36 hours of > 3 cm accumulation; streets are only fully plowed when a residential operation is called.
- Sidewalks and active transportation paths are plowed within 36 hours of > 5 cm accumulation.
- Streets are sanded as needed.


Priority 2 plow
- Streets are fully plowed within 36 hours of > 5 cm accumulation. Streets are sanded, and are only salted during freezing rain events.
- Sidewalks and active transportation paths are plowed within 36 hours of > 5 cm accumulation.
- Designated winter routes have associated overnight parking restrictions when a Winter Route Parking Ban is in effect.


Priority 3 plow
- Sidewalks and active transportation paths are plowed within five days of > 8 cm accumulation.
- Streets are plowed only when a residential operation is called (after > 10 cm accumulation) and are sanded as needed.
Street priorities & definitions
Priority 1 (P1) & Priority 2 (P2) sidewalks
Priority 1 (P1) and 2 (P2) sidewalks include those along regional streets (major routes), non-regional bus routes, and collector streets.
These sidewalks are normally maintained to a compacted snow surface. The sidewalks will be cleared once snow accumulates to 5 cm or more, or if equivalent local drifting conditions are present. Plowing operations are expected to be completed within 36 hours following the end of an average storm.
The P1 classification also includes sidewalks on streets that were reclassified as P2AT and P3AT priority active transportation routes. These sidewalks won’t necessarily receive the same level of service as standard P1 sidewalks, but will be cleared at the same times as a P1 plow.
It is important to note that, while P1 and P2 sidewalks are plowed concurrent to P1 and P2 streets, a given sidewalk may not be plowed at the same time as its respective street but should be complete within the same 36-hour timeframe. As well, clearing may take longer when conditions are extreme and make it impractical and impossible for our full complement of resources and effort to complete the task within 36 hours.
Downtown area sidewalks
Priority 1 (P1) and Priority 2 (P2) sidewalks in the Downtown area are normally plowed to a paved surface whenever conditions allow; however, minor snowfalls and/or warming temperatures between plowing operations may result in a layer of compacted snow or ice on the sidewalk surface. The sidewalks will be cleared once snow accumulates to 5 cm or more, or if equivalent local drifting conditions are present. Plowing operations in the Downtown area are expected to be completed within thirty-six hours following the end of an average storm.
It is important to note that, while Downtown sidewalks are plowed concurrent to Downtown streets, a given sidewalk may not be plowed at the same time as its respective street but should be complete within the same 36-hour timeframe. As well, clearing may take longer when conditions are extreme and make it impractical and impossible for our full complement of resources and effort to complete the task within 36 hours.
P1 and P2 sidewalks in the Downtown Square
Priority 3 Enhanced (P3 Enhanced) sidewalks
Sidewalks in the vicinity of elementary schools & active living centres
Priority 3 Enhanced (P3 Enhanced) sidewalks include those along streets near elementary schools and active living centres.
These sidewalks are normally maintained to a compacted snow surface. The sidewalks will be cleared once snow accumulates to 5 cm or more, or if equivalent local drifting conditions are present. Plowing operations are expected to be completed within 36 hours following the end of an average storm. It is important to note that clearing may take longer when conditions are extreme and make it impractical and impossible for our full complement of resources and effort to complete the task within 36 hours.
Priority 3 (P3) sidewalks
Residential sidewalks
Priority 3 (P3) sidewalks include those along residential streets.
These sidewalks are normally maintained to a compacted snow surface. The sidewalks will be cleared once snow accumulates to 5 cm or more, or if equivalent local drifting conditions are present. Snow clearing of sidewalks on residential streets is normally completed within five weekdays once the operation begins.