Billing
Update on Canada Post service disruption
At this time the Winnipeg Fire Paramedic Service is unable to deliver ambulance invoices to customers through the Canada Post mail service.
If you have recently used the ambulance service and have not received your invoice, please contact our office to obtain a copy via email. This is particularly important for customers with coverage through private insurance or any other agency. Customers are required to submit claims to their insurance company, or other support agency, in a timely manner to avoid claim denial or late payment charges.
Tel: 204-986-3001
Email: WFPSbilling@winnipeg.ca
Information links
Payment options available
Bill types and information
Contact us
Payment options available
- Online Payments
- Cheque (payable to Fire Paramedic Service)
- Money order (payable to Fire Paramedic Service)
- Cash (In person at one of our 311 counters)
-
Credit cards
- Visa
- MasterCard
- American Express
- Debit Card (In person at one of our 311 counters)
- All patients receiving services from WFPS can request to have their invoice paid over time.
- Patients are encouraged to contact us on: (204) 986-3001 or email: WFPSbilling@winnipeg.ca
- There are no additional costs in paying over time
- This does not apply to assisted lift as it is not the patient's responsibility to pay
Online
You may pay your ambulance bill by credit card from most major banks.
Please have your invoice ready.
By mail
A cheque or money order can be mailed to:
Winnipeg Fire Paramedic Service
510 Main St.
Winnipeg, Manitoba R3B 1B9
In person at one of our 311 counters
Accès–Access Saint-Boniface
Hours
8:30 a.m. to 4:30 p.m.
Monday to Friday
Closed for lunch from noon to 1 p.m.
de 8 h 30 à 16 h 30
du lundi au vendredi
fermé le midi de 12h à 13h
By phone
Credit card payments can be made by phone to 204-986-3001.
Bill types and information
Ambulance Service
There is a fee for Paramedic treatment and transport to hospital. There is also a fee for Paramedic treatment only, even though the patient was not transported to hospital.
Assisted Lift Service
Assisted lift fee was approved and introduced during 2023 budget fees and charges, with effective date April 01, 2023.
Fee for assisted lift services are charged to facilities who should be providing this level of assistance to their residents, such as personal care homes, assisted living facilities etc. are now invoiced for the service provided on their behalf by the Fire Paramedic Service.
These are not costs for the patient to pay, and will remain under the responsibility of the facilities. Patients living in a private residence or independent living facility will not be charged for assisted lift service.
Fire Safety Inspections
In 2007 the Province of Manitoba introduced a new Provincial Regulation which requires a fire safety inspection of certain occupancies at a predetermined frequency. The intent of this Regulation is to provide an increased level of safety for the general public.
The new Regulation requires an annual inspection of every:
- Elderly Persons’ Housing Unit or Hostel
- Child Care Centre
- Personal Care Home
- Residential Care Facility
- Hospital
The new Regulation also requires an inspection once every three years of every:
- Licensed premise as defined in the Liquor Control Act
- Private and public schools including Universities and Colleges
- Recreation Centres including Arenas, Community Clubs and Curling Rinks
- Hotels and motels
- Restaurants located in residential buildings
In order for the Winnipeg Fire Department to meet the obligations of this Regulation, the costs associated with providing this service will be recovered (on a cost recovery basis) by means of inspection fees charged to the business owner and / or facility. These fees will take effect as of January 1, 2011. The inspection fee will be based on actual inspection time, the Fire Inspector’s report writing time, and travel time for all initial and follow-up inspections. There is an hourly fee charged for this service. Fees can be found in the Fire Inspection and Service Rates document below
Fire Inspection and Service Rates
Contact information - Billing inquiries
View our frequently asked questions or contact us by:
Phone
204-986-3001
We are open Monday to Friday from 8:30 a.m. to 4:30 p.m. Closed holidays
Email WFPS billing Please include your telephone number in the body of your message. You can expect a reply from us within two business days.
Winnipeg Fire Paramedic Service
510 Main St.
Winnipeg, Manitoba R3B 1B9
Fax
204-986-2098
Please include your telephone number on the fax.